Fast-fluid HA600 User Manual Page 29

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FAST & FLUID MANAGEMENT
HA200 / HA400 / HA600 - V1.71 – 21-07-2004
VI TROUBLESHOOTING
page 29
A - Introduction
Before calling your machine supplier or Service Department, please check whether you can solve the
problem yourself. If you cannot, then call the Service Department for advice. Have the model number
and serial number at hand (these can be found on the silver CE sticker at the behind the service panel at
the front of the machine).
Use the Problem Solving chart below to judge whether you can solve a problem yourself or not. The tool
symbol (
(
) means you cannot solve the problem yourself and the Service Department must be called.
On no occasion remove side panels yourself, this may only be done by trained service personnel. This
chart does not include any of the malfunctions which are reported in an error message by the software.
In the event of a malfunction, these messages and possible solutions are displayed on the monitor.
Attention! MOVING PARTS CAN CAUSE INJURY. Always turn off power
(e.g. by pressing emergency stop) before accessing moving parts.
B - Problem solving
Symptom Cause Action
Valve leaks through the outlet opening > Air bubble in pump
> Valve is defective
> Prime the pump
> Replace pump (()
Canister connection leaks around the
suction point
> Worn O-ring(s) > Replace O-ring(s) (
Air is being fed together with the paste > Air bubble in the pump
> Canister is empty
> Piston is defective
> Prime the pump
> Refill canister
> Replace pump (()
(New) software is not working > Program not correctly booted
> Software incorrectly installed
> Reboot computer & software
> Reinstall software
No power from power unit > Not connected to power grid
> Fuse blown
> Check power cables
> Remove plug from socket, replace
fuse
Colours are difficult to reproduce > Mechanisms are dirty
> Quality fluctuations in paste supplied
> One or more pastes have thickened
> Turntable in wrong position
> Leaks around piston(s)
> Clean and oil
> Contact paste supplier
> Replace paste(s)
> Reset (press and unlock emergency
stop button)
> Replace piston(s)
(()
Poor monitor picture, or no picture > Monitor is switched off
> Loose cable(s)
> Picture set too dark
> Monitor malfunctioning
> Switch monitor on
> Check cables
> Adjust picture correctly
> (()
Keyboard is not working
> Loose cable(s)
> Windows Regional setting is incorrect
> Defective cable(s)
> Keyboard is defective
> Check cables
> Check Windows software manual
> (()
> (
(
)
Stirrer is not rotating
> Top lid not closed properly
> Timer setting incorrect
> Loose cable
> Defective cable
> Defective motor
> Close top lid
> Use the software to set the timer
correctly
> Check cable
> (()
> (()
Turntable is not turning
> Top lid not closed properly
> Piston rod positioned too high
> Valve mouth pointing down
> Cable(s) loose
> Cable or motor defective
> Close top lid
> Set piston in lower position
> Reposition valve mouth
> Check cables
>
(()
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